Welcome to Sellvora!
These Terms and Services (“Terms”) govern your access to and use of our website www.sellvora.site, as well as any purchases or interactions made through it. By using our site, you agree to comply with these Terms. Please read them carefully.

1. Introduction

Sellvora offers a curated selection of handcrafted wooden lamps and home décor products. By accessing or purchasing from our website, you confirm that you are at least 18 years old or have parental or guardian consent to make purchases.

Your use of Sellvora signifies your acceptance of these Terms and our related policies, including our Privacy Policy, Refund Policy, and Shipping Policy.

2. Use of the Website

You agree to use Sellvora for lawful, personal, and non-commercial purposes only. You must not:

• Engage in fraudulent, misleading, or unauthorized transactions

• Attempt to access restricted areas, interfere with security systems, or hack the website

• Upload or transmit any malicious code, spam, or harmful software

Sellvora reserves the right to suspend or terminate accounts, cancel orders, or refuse service if unlawful or suspicious activity is detected.

3. Product Information

We strive to ensure that all product descriptions, prices, and images are accurate and up to date. However, since our lamps are handcrafted, minor variations in color, shape, or texture may occur. These are natural signs of authenticity, not defects.

All prices are listed in USD and are subject to change without prior notice.

4. Orders and Payments

When placing an order, you agree to provide accurate billing, contact, and delivery details.
Payments are securely processed through trusted payment gateways. Sellvora does not store or share full credit card or banking details.

Orders may be canceled if:

• Payment authorization fails

• Products are unavailable or out of stock

• Fraudulent activity is suspected

In such cases, customers will be notified, and a full refund will be issued promptly.

5. Shipping and Delivery

Orders are typically processed and shipped within 2–3 business days. Delivery times vary based on your location, averaging 5–10 business days.
External factors such as weather, customs, or courier delays may affect delivery times. We’ll provide tracking details and assist in resolving any issues that arise.

6. Returns and Refunds

We offer returns or exchanges within 7 days of delivery for unused products in original packaging.
If an item arrives damaged or defective, please contact us at support@sellvora.site with photographs of the product.

Refunds are issued after inspection and approval of the returned item. For full details, refer to our Refund and Return Policy.

7. Intellectual Property

All content on this website—including product images, descriptions, text, graphics, and the Sellvora logo—is protected by copyright and trademark laws.
Reproduction, distribution, or unauthorized use of this content is strictly prohibited without written permission.

8. Limitation of Liability

Sellvora shall not be liable for any indirect, incidental, or consequential damages resulting from product use, delays, or inability to access our site.
Products must be used as intended. We are not responsible for misuse or damage caused by improper handling.

9. Data Protection and Privacy

Your personal data is collected and processed in line with our Privacy Policy, following applicable data protection laws.
Information such as contact details, shipping addresses, and order history is used solely to fulfill orders, enhance customer experience, and improve our services.

10. Changes to Terms

Sellvora may update or modify these Terms at any time without prior notice. The latest version will always be available on this page. Continued use of our website means you accept any updated Terms.

11. Governing Law

These Terms are governed by the laws of the United States, with jurisdiction in Texas, USA. Any disputes will be handled in accordance with these laws.

12. Contact Information

If you have questions or concerns about these Terms, please reach out to us:

Sellvora
📍 Address: 412 W Main St, Arlington, TX 76010, USA
📞 Phone: +1 469 782 6314
📧 Email: support@sellvora.site