At Sellvora, we are dedicated to providing a smooth, transparent, and reliable shopping experience. This Shipping & Delivery Policy explains how we handle order processing, shipping, and delivery for purchases made through our website and Google Merchant Center listings.

1. Order Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays are processed on the next business day.

• Once shipped, you will receive a confirmation email containing your tracking information.

2. Shipping Locations

We currently ship to most regions within the United States and selected international destinations.
If your location is unavailable during checkout, please contact our support team at support@sellvora.site for assistance.

3. Shipping Methods & Delivery Times

We work with trusted shipping carriers to ensure your items arrive safely and on time.

Delivery times may vary due to location, customs processing, or weather conditions.

4. Shipping Charges

• Shipping costs are calculated at checkout based on your location and selected shipping method.

• Free shipping promotions may occasionally be offered for specific products or order totals.

5. Order Tracking

Once your order is shipped, a tracking number will be sent to your registered email address.
You can track your shipment directly on the carrier’s website.

If tracking details are not received within 5 days of placing your order, please contact us at support@sellvora.site.

6. Customs, Duties & Taxes

For international shipments, customers are responsible for any customs fees, import duties, or taxes applied by their country’s authorities.
Sellvora is not responsible for these additional costs or delays caused by customs clearance.

7. Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery period or appears lost in transit, please contact us immediately.
We will work with our shipping partners to investigate and resolve the issue.

Note: Sellvora is not liable for delivery delays caused by incorrect shipping addresses, weather disruptions, or customs procedures.

8. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of delivery and include clear photos of the item and packaging.
We will offer a suitable resolution — replacement, repair, or refund — depending on the situation.

9. Change of Address

If you need to update your shipping address, please contact us within 24 hours of placing your order.
Once an order has been dispatched, address changes cannot be made.

10. Contact Us

For any questions regarding shipping, delivery, or tracking, reach out to us at:

Sellvora
📍 Address: 412 W Main St, Arlington, TX 76010, USA
📞 Phone: +1 469 782 6314
📧 Email: support@sellvora.site